THE SOFTWARE SUPPORT TEAM
First Line Support Desk Manager
Dan has been part of the Teleos Team since 2008. He's always had a keen interest in IT. After leaving secondary school he attended a specialist IT college and joined Teleos after graduation. Dan was promoted to First Line Support Desk Manager in November 2016.
Outside of work his hobbies include keeping fit by going to the gym and trying new sports. However, he and his wife are far more interested in eating good food than keeping fit, so he doesn't go as often as he'd like! Like most computer nerds he enjoys gaming a lot and can spend hours after work and on the weekend getting lost in a quest or two.
Dan has two pets, including an overly friendly dog and angry parrot to keep him busy.
Second Line Support Engineer
Craig joined Teleos in 2013, when 19 years old. Outside of work, he is a huge sports fan and loves to participate in many different activities. Football is his favourite sport, which he plays most weekends. He describes himself as a 'proud' Aston Villa supporter and watches them home and away whenever he can. Craig also like playing Xbox with friends and work colleagues.
Anthony has had a keen interest in computers from a very young age and admits to playing a lot of video games growing up. He took an MCDP course and worked for Capita looking after Birmingham City Council IT before joining Teleos in June 2018.
Anthony spends most of his spare time with his wife or gaming, going out for Pokémon hunts or eating out. He has two cats called Loki and Nox.
Second Line Support Engineer
Matt Joined Teleos in June 2011.
In his spare time he plays guitar in a band, collects vinyl records and puts on gigs in the Birmingham area. He has, what he describes as, a grumpy old British Blue cat called Jaffa.
Gerri joined the Teleos team in 2008 and shares her home with her teenage daughter, partner and a small collection of furries:
Alfie, the bichon x cocker spaniel (who in his former life was a patient at Pet Vet Wexford) Wilson the miniature schnauzer, Pepper the yorkshire terrier (a recent rescue), Lolah the cat and Saffy the rabbit.
In her spare time she enjoys studying biology and psychology as well as providing care to vulnerable adults.
Rob joined Teleos at the end of 2017 at the age of 21. He's a huge foody and loves to travel, either around the UK or to different countries. On the weekends he tends to watch West Bromwich Albion and sometimes attend the home games, then on the evenings go out with friends up to clubs up Birmingham. I live at home with a Border Collie named Callie.
Pam was born and raised in Swindon. She went to College with Charlene in 1999!
Her career started within Recruitment where she worked for 3 years. She then started working for Teleos in 2006.
Pam works on Support and sets-up and trains Practice’s on Invoicing, Vetenvoy services, Idexx Interlink and Vetconnect plus.
In her spare time she loves listening to music, playing sports, cooking and likes to travel. Most of the time she loves to socialise with friends and family.
Software Support Engineer
Brett joined Teleos full time in September 2019 after completing his initial IT training program through the summer. He is fairly new to the IT industry but is no stranger to being an end-user of technology, having helped run the family business for the previous ten years. He is no stranger to many of the procedures found in running a business and enjoys talking to and helping people.
He moved to Birmingham with his girlfriend in order to join Teleos and he is thoroughly enjoying his new challenge.
Brett is a keen film buff and amateur actor, treading the boards in several plays and musicals back home in Cambridgeshire.
David joined Teleos in July 2018 and has been interested in technology from a young age.
In his spare time he enjoy socialising with family and friends, listening to music, eating out and is never far away from a coffee shop or two.
At home he has a Bengal Cat named Chelsea who rules the roost and Poppy, an over energetic Terrier.
Stuart joined Teleos in June 2018. Since then he has been enjoying his time in his role, consistently learning and meeting new people. Stuart enjoys problem solving, working with the team and understanding new technology. From a young age Stuart has wanted to further his knowledge in the field of computing.
Outside of work Stuart enjoys spending time with his friends and family. Stuart also enjoys playing football, running and working out in the gym.
Stuart lives in a household with three mischievous Chihuahuas and a new addition of a playful feline!